Inquiry and Demand Communication

Customer provided :

  • Your product requirements (dosage form, specifications, target market), brand philosophy, and expected outcomes.

Our actions :

  • Assign a dedicated account manager for one-on-one communication.
  • Sign a non-disclosure agreement to strictly protect your intellectual property and business information.
  • Delve deeply into regulatory requirements (such as registration standards in the target country), formulation feasibility, and packaging design concepts.

Proposal and Quotation

Our actions :

  • OEM Conduct cost analysis and production planning based on the recipe you provided.
  • ODM Our R&D team customizes product formulation solutions tailored specifically for you.
  • Provide detailed product technical specifications, projected production capacity, and delivery timelines.
  • Submit a transparent and competitive formal quotation.

Agreement signed

Our actions :

  • Draft and send a formal cooperation agreement that clearly defines the rights and responsibilities of both parties.
  • The agreement covers the following items: product specifications, pricing, payment terms, delivery schedule, quality standards, and confidentiality clauses.

Sample Production and Confirmation

Our actions :

  • According to the confirmed plan, samples will be prepared in the laboratory or in a small-scale pilot workshop.
  • Provide samples and corresponding test reports.
  • We provide support for stability testing or local market testing as needed.

Customer action :

  • Test and confirm the validity, appearance, packaging, and other aspects of the sample.

Mass Production and Quality Inspection

Our actions :

  • Batch production is carried out in a GMP-compliant workshop using the confirmed formulation and process.
  • Full-process quality control From raw material receiving to in-process control during production and final product shipment, we strictly adhere to QC/QA procedures.
  • Provide photos or videos of key nodes in the production process (if required).
  • The finished products undergo comprehensive inspection, and an authoritative “Quality Inspection Report” is issued.

Packaging and Logistics

Our actions :

  • Pack and label the product according to the design you have confirmed.
  • Pack properly to ensure safe transportation.
  • Process all export documents (such as bills of lading, invoices, packing lists, health certificates, certificates of origin, etc.).
  • Coordinate with freight forwarders to arrange sea or air freight and provide logistics tracking information.

After-sales Service and Support

Our actions :

  • After the order is completed, follow up with the customer to gauge their satisfaction.
  • Provide product market technical support documentation.
  • Establish a long-term, stable communication mechanism to provide ongoing support for subsequent orders and new product development.
  • Handle any matters related to product quality (although the probability is extremely low, we commit to demonstrating responsibility).

GreenPasture Farms Group (North America)

  • Region Canada
  • Customer Type Large integrated aquaculture group
  • Cooperative product Custom-made production for it Albendazole Ivermectin Premix 、 Tilmicosin Premix And Calcium carbapenem powder For parasite control, respiratory disease management, and analgesia and antipyresis in its cattle and pig farms.
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